Our Commitment to You

At The Good News, our commitment is to create products that honour God’s Word and serve you with excellence. Please take a moment to review these important order guidelines and our custom order review process before placing your order.

Guidelines & Review Process

Every item we make is crafted with care — and many are personalized just for you. Please review your order carefully before placing it, as we cannot accept returns or issue refunds for custom or personalized products unless they arrive damaged or defective. For non-custom items, returns may be accepted in line with our Refunds & Returns Policy.

All custom orders are lovingly reviewed before production. We reserve the right to decline any requests that may alter, take out of context, or misrepresent the message of God’s Word, or that do not align with the values we hold dear.

We appreciate your understanding that our mission is to glorify God through every piece we create — and that His unchanging Word will always remain at the heart of our work.

With love and gratitude,

The Good News Team